hhdb Responsible Gaming —
Keep the fun, keep the control
Gaming should be a source of entertainment, not stress. hhdb is committed to your protection — deposit limits, self-exclusion, and 24/7 support are always by your side.
Our Commitment
hhdb believes that online gaming is a form of entertainment — not an alternative livelihood, not a solution to financial problems. We want every member to enjoy themselves with a clear mind and within their own budget. That is why we have built a set of protection tools to keep you informed and in control.
The idea behind responsible gaming is simple: set your limits in advance, stay within them, and take a break when you feel you need one. On our platform, doing this is easy. hhdb members can control their playing time and spending from their account dashboard at any time.
Remember — winning is never guaranteed. The real reward is the joy of taking part, not the win itself. If at any moment you feel that gaming is getting out of control, contact our support team right away.
Need support?
Our responsible gaming support team is always ready.
hhdb's Tools for Your Protection
To ensure safe and healthy gaming habits on the hhdb platform, we keep the following tools available at all times.
Deposit Limit Setting
Set in advance how much money you can deposit per day, per week, or per month. Once a limit is in place, increasing it will not take effect immediately.
Time-Out (Break Feature)
Need a short rest? Activating a time-out will block access to your account for a set period (from 24 hours up to 30 days). Access will be restored automatically once the break ends.
Self-Exclusion
If you need a longer break, choose the self-exclusion option. Your account will be fully deactivated for the specified period, and requests to open a new account during that time will not be accepted.
Session Time Limit
Set a maximum duration for each gaming session. When the set time is up, you will automatically be shown a warning and, if needed, the session will be ended.
Activity History
View all your deposits, withdrawals, and game records at any time. Stay aware of your spending and check it against your budget. Transparency is the first step toward responsibility.
Direct Support
If you feel you need any support, talk to our team via live chat or email. We speak Bengali and maintain confidentiality in all matters.
Warning Signs of Problem Gaming
If any of the following signs are present in you or someone you know, support should be sought right away.
- Feeling the need to play beyond your budget or by borrowing money
- Trying to win back lost money by placing even bigger bets
- Hiding the amount or time spent gaming and lying to loved ones
- Prioritising gaming over family, work, or studies
- Feeling restless, anxious, or irritable when unable to play
- Spending money meant for daily expenses such as rent or food on gaming
- Repeatedly trying to stop gaming but failing to do so
- Experiencing stress, sleep problems, or physical illness because of gaming
Assess Yourself
Take a moment to think about the questions below. Answering honestly is in your own best interest.
If any question makes you uncomfortable, start a conversation on our live chat. Our team is ready to help without judgment.
Five Tips for Healthy Gaming Habits
Following these five habits will keep your experience on hhdb enjoyable at all times.
Set Your Budget First
Before each session, decide the maximum amount you are willing to spend. Once that amount is gone, stop playing for the day.
Control the Urge After a Win
After a win, avoid the thinking of "one more round and I'll win even more." Withdrawing some of your winnings and taking a break is the wise move.
Set a Time Limit
Instead of playing for long stretches at a time, build a habit of playing for a set duration. Take breaks to drink water, walk around, and refresh your mind.
Do Not Play When You Are in a Bad Mood
Playing when you are angry, sad, stressed, or tired is not a good idea. Your ability to make decisions is reduced in that state, and the risk of greater losses is higher.
Keep Gaming as Just One Hobby
Alongside online gaming, make time for family, friends, exercise, or other hobbies too. Maintaining balance in life is the best protection.
Protection of Minors
hhdb strictly enforces that this platform is for individuals aged 21 and above only. Age is verified at registration and additional verification may be requested at any time if there is any doubt.
If there are younger members in your household, please ensure they cannot access hhdb on your device or browser. Keep your password secure and do not hand your device to others while logged into your account.
If you suspect that a minor is using your account, notify our support team immediately.
Child Protection Measures
Enable parental controls on your device. Turn off password saving in your browser and log out after every session.
How to Use the Tools
hhdb's responsible gaming tools are easy to use. Step-by-step instructions are provided below.
How to Set a Deposit Limit
After logging into your account, go to the "Responsible Gaming" section under "Account Settings." There you can set the maximum deposit amount on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately, but increasing one involves a waiting period.
How to Activate a Time-Out
From the same section in Settings, select the "Take a Break" option. Break durations of 24 hours, 72 hours, 7 days, or 30 days are available. During a break, no deposits or bets can be placed on your account.
Self-Exclusion Process
If you need longer-term support, contact the support team or apply for self-exclusion directly from Settings. Your account can be deactivated for 6 months, 1 year, or indefinitely. All promotional communications will also be stopped during this period.
Viewing Your History
You can download your complete transaction and game history. This will help you understand your spending patterns and plan your budget. Review these records regularly.
Frequently Asked Questions
Find answers to the most frequently asked questions about responsible gaming here.
Play Safe, Stay Happy
Our goal is to make every member's experience on hhdb safe and enjoyable. If you have any questions, check the FAQ or speak with our support team.